This Privacy Policy describes our policies and procedures for collecting, using, and disclosing your information when you use the Service. It also explains your privacy rights and how the law protects you. We use your data to provide and improve the Service. By using the Service, you agree to this Privacy Policy’s collection and use of information. Interpretation and Definitions Interpretation The words for which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear singular or plural. Definitions For this Privacy Policy:

• Account means a unique account created for you to access our services or parts of our services.
• Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.
• Company (referred to as either “the Company,” “We,” “Us,” or “Our”) refers to YOURGAFF CLEANING COMPANY LTD, 3rd Floor, 86-90 Paul Street, London, England EC2A 4NE.
• Cookies are small files placed on your computer, mobile device, or any other device by a website, containing the details of your browsing history on that website among its many uses.
• Country refers to: United Kingdom.
• Device means any device that can access the Service, such as a computer, a cellphone, or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Website, https://yourgaffcleaning.co.uk/.
• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist the Company in analyzing how the Service is used.
• Third-Party Social Media Service refers to any website or social network website through which a User can log in or create an account to use the Service.
• Usage Data refers to data collected automatically, either generated using the Service or from the Service infrastructure (for example, the duration of a page visit).
• You means the individual accessing or using the Service, the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Data Types of Data Collected Personal Data While using Our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City

Usage Data Usage Data is collected automatically when using the Service. Usage Data may include information such as your Device’s IP address, browser type, browser version, pages of our Service you visit, time and date of your visit, time spent on those pages, unique device identifiers, and other diagnostic data. When you access the Service using a mobile device, we may automatically collect certain information, including the type of mobile device you use, its unique ID, IP address, operating system, type of mobile Internet browser, unique device identifiers, and other diagnostic data. We may also collect information your browser sends whenever you visit our Service or access it via a mobile device. Information from Third-Party Social Media Services The Company allows you to create an account and log in to use the Service through Third-Party Social Media Services such as:

• Google
• Facebook
• Instagram
• Twitter
• LinkedIn

If you register through or otherwise grant us access to a Third-Party Social Media Service, we may collect personal data associated with your third-party social media account, such as your name, email address, activities, or contact list. Payment and Subscription Data We collect payment and billing information when you purchase digital products (templates, checklists, guides) or subscribe to our CRM services (per-hour or per-user/month plans). This includes:

• Credit/debit card details
• Billing address
• Transaction history
• Subscription activity

Data from CRM, Templates, and Add-Ons Data you enter into CRM modules, templates, checklists, or other digital tools may be processed to deliver the Service, generate reports, analytics, and notifications. Usage of optional add-ons such as SMS reminders, extra storage, or marketing automation may also be tracked for feature delivery. Tracking Technologies and Cookies We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. Technologies include cookies, web beacons, tags, and scripts to collect information and improve and analyze Our Service. We use:

• Necessary / Essential Cookies: Required to provide the Service.
• Cookies Policy / Notice Acceptance Cookies: Identify if users have accepted cookies.
• Functionality Cookies: Remember your choices on the Website.

Use of Your Data We may use your Personal Data for the following purposes:

• To provide and maintain our Service, including monitoring usage
• To manage your account and subscription
• For the performance of a contract for products or services you purchase
• To contact you via email, phone, SMS, or other electronic communication
• To provide news, offers, and information about other products, services, and events
• For business transfers (merger, divestiture, restructuring, or sale of assets)
• To analyze usage trends, improve our Service, and evaluate your experience

We may share your personal information:

• With Service Providers for monitoring, analytics, and support
• With Affiliates under this Privacy Policy
• With business partners to offer certain products, services, or promotions
• Publicly when you share personal information in public areas

Retention of Your Data We retain your data only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and maintain subscription/product history. Transfer of Your Data Your information may be transferred to computers outside your jurisdiction where data protection laws may differ. Delete Your Data You have the right to delete or request that we assist in deleting Personal Data. Some information may be deleted directly within the Service. Disclosure of Your Data Your Data may be transferred if the Company is involved in a merger, acquisition, or asset sale. Security of Your Data We value the security of your Data, but no transmission over the Internet is 100% secure. Children’s Privacy Our Service does not address anyone under 13. We do not knowingly collect Personal Data from anyone under 13. If discovered, we remove it from our servers. Links to Other Websites Our Service may contain links to other websites. We are not responsible for the content or privacy policies of third-party sites. Changes to this Privacy Policy We may update Our Privacy Policy. Changes will be posted, and the “Last updated” date will be revised. Contact Us If you have any questions about this Cookie Policy, you can contact us:

• By email: [email protected]
• By visiting our website: https://yourgaffcleaning.co.uk/
• By mail: 3rd Floor, 86-90 Paul Street, London, England EC2A 4NE
• By phone: +44 7449 441949