Description
Enterprise CRM systems are expensive and often unnecessarily complex for small Japanese cleaning businesses. This Excel-based CRM template lets companies manage client relationships in a Japanese business context — tracking leads generated from 紹介 (introductions/referrals, the dominant client acquisition channel in Japan), recording 関係構築 (relationship-building) touchpoints, monitoring client satisfaction, and logging service history. Includes dashboards in Japanese/English, automated follow-up reminders, and email/LINE log fields. Configured for Japanese business processes, 顧客管理 norms, and the longer sales cycles typical in Japan’s trust-first cleaning market.
